Shipping policy

Shipping Policy – Venero

At Venero, we’re committed to delivering your order as quickly and reliably as possible.

Processing Time

All orders are processed within 1–3 business days. Once processed, your order will be shipped promptly. Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times vary depending on your location, with standard shipping typically taking 8–15 business days.

These timeframes are estimates and may vary due to high demand, customs processing, or carrier-related delays.

Shipping Costs

We offer free standard shipping on all orders, unless otherwise stated during special promotions or limited-time offers.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email within 2–5 business days. You can use this number to track your shipment in real time.

Delays

While we strive for timely delivery, delays may occur due to factors outside our control, such as weather conditions, customs inspections, or courier disruptions. We appreciate your understanding and patience.

Incorrect Address

Please ensure that your shipping details are entered correctly at checkout. Venero is not responsible for orders delivered to incorrectly provided addresses.

Lost or Stolen Packages

Once a package is marked as delivered, Venero is not responsible for lost or stolen items. If you experience any issues, please contact the shipping carrier directly for assistance.